Cancellation Policy

1. Order Cancellation

• a. You may request to cancel your order before it has been shipped.
• b. To initiate a cancellation, please contact our customer support team as soon as possible with your order details.
• c. We will make every effort to accommodate your cancellation request promptly.

2. Shipped Orders

• a. If your order has already been shipped, we cannot guarantee cancellation.
• b. In such cases, you may choose to initiate a return once you receive the order. Please refer to our Return Policy for more information on the return process.

3. Refund for Canceled Orders

• a. If your order is successfully canceled before shipment, a full refund will be issued.
• b. The refund will be processed in the original payment method used for the purchase.
• c. Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider.

4. Exclusions

• a. Some products may have specific cancellation restrictions or conditions due to their nature or customization options.
• b. In such cases, we will provide detailed information about any applicable cancellation policies on the product page or during the ordering process.

5. Changes to Orders

• a. If you need to modify your order after it has been placed, please contact our customer support team as soon as possible.
• b. We will do our best to accommodate your request, depending on the order status and the specific changes required.

6. Policy Changes

Please note that our cancellation policy is subject to change and may vary for specific products or promotional offers. We encourage you to review the detailed cancellation instructions and conditions provided during the ordering process or contact our customer support team for any specific queries regarding your cancellation.